A Service Counter Employs Two Servers

question 24

Multiple Choice

A service counter employs two servers.On average,a server requires 8 minutes to process a customer and service times follow an exponential distribution.Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution.The probability that there are no customers in the system is

• A)0.800
• B)0.536
• C)0.369
• D)0.111

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Definitions:

Partial-reinforcement Effect

A phenomenon in which behaviors are more resistant to extinction when only occasionally reinforced, rather than consistently.

Continuous-reinforcement Phenomenon

A method of learning where a desired behavior is reinforced every time it occurs, leading to faster learning.

Extinction Effect

The gradual weakening and eventual disappearance of a conditioned response over time when the conditioned stimulus is no longer paired with the unconditioned stimulus.

Effective Punishment

A consequence that successfully reduces the likelihood of a behavior being repeated, contingent on the behavior and appropriately administered.