Consider a Service Process Such as a Fast Food Drive

question 70

Multiple Choice

Consider a service process such as a fast food drive through window. The target for a customer's waiting time is 3.0 minutes. A manager observes the process and randomly collects a sample of four waiting times each hour over a 12 hour period. The sum of the average waiting time for each of the 12 samples is 35.4. The sum of the range for each of the 12 samples is 18.0 The centerline for the process control chart reporting variability between the sample means is

• A) 2.85
• B) 2.95
• C) 3.00
• D)3.05

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Trait

A stable characteristic or quality that describes a person's typical behavior or attitude.

Spontaneous Remission

The unexpected improvement or cure of a disease or condition without medical intervention, often seen in cases such as cancer.

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A mental disorder characterized by a persistent and intense feeling of sadness or despair and a lack of interest in activities, significantly impairing daily functioning.

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Observable signs or indicators of a disease, disorder, or condition, often reported by the patient.