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Woodworth & Baines Is a Retail Chain That Has Taken

question 47

Multiple Choice

Woodworth & Baines is a retail chain that has taken up numerous measures to improve employee attitude, motivation, and organizational performance. New training programs, employee engagement initiatives, and an employee welfare council were the three main strategies implemented as part of the employee empowerment program. Norman Kilner was one of twenty employees nominated to the employee welfare council where they were required to interact with the management to promote the interests of the employees. Additionally, the job roles of these twenty employees were vertically enhanced to give them more autonomy in the organization. However, six months into the employee empowerment program, a survey by HR revealed no actual change in employee attitudes. Similarly, a survey conducted by the production manager revealed that work productivity had not increased by any substantial measure either. Which of the following, if true, would best explain this outcome?

Definitions:

Handmade

Pertains to goods that are crafted manually by individuals rather than manufactured through automated processes, often implying uniqueness and quality.

Without Collusion

A market condition where firms independently set prices and outputs without cooperative agreements, maintaining competitive practices.

Maximize Profits

The process of adjusting production and operational variables to achieve the highest possible return or profit.

Dominant Strategy

In game theory, a strategy that is the best choice for a player, regardless of what strategies other players may choose.