William Davies, a Guest Relations Executive at a Five Star

question 31

Multiple Choice

William Davies, a guest relations executive at a five star deluxe hotel, regularly interacts with bureaucrats, politicians, celebrities, and other prosperous individuals. He feels that all rich people are kind, hardworking, and friendly. Which of the following is Davies most likely to be characterized by?

• A) confirmation bias
• B) self-serving bias
• C) randomness error
• D) halo effect
• E) hindsight bias