Appreciative Inquiry (AI) Is an Organizational Development Technique

question 90

Multiple Choice

Appreciative inquiry (AI) is an organizational development technique. Which of the following statements is true regarding appreciative inquiry?

• A) It tries to identify discrepancies among member perceptions and solve these differences.
• B) It uses high-interaction group activities to increase trust and openness among team members, improve coordinative efforts, and increase team performance.
• C) It involves an outside consultant who helps the manager to analyze processes within his or her unit and identify what to improve and how.
• D) It consists of four steps including discovery, dreaming, design, and destiny.
• E) It seeks to change groups' attitudes, stereotypes, and perceptions about each other.

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Definitions:

Process Layout

An arrangement of resources in a manufacturing or service system according to the sequence of operations that need to be performed.

Competitive Advantage

The facet of a business that it does better than all of its competitors.

Escalation Lease

A lease agreement that includes provisions for rent increases over the lease term.

Inflation

The rate at which the general level of prices for goods and services is rising, eroding purchasing power.