Which of the Following Is a Desirable Strategy for Managers

question 4

Multiple Choice

Which of the following is a desirable strategy for managers aiming to reduce the negative consequences of rumors?

• A) initiating disciplinary action against the employee who started the rumor
• B) refusing to comment on issues that appear to be controversial and unfair
• C) creating a more informal communication environment at the workplace
• D) encouraging employees to communicate their concerns and suggestions
• E) ignoring the rumor as rumors grow because of the attention given to them

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Definitions:

ISO 9000

A set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements to be implemented to maintain an efficient quality system.

Mission-Driven

An approach or organization focused on achieving a specific goal or purpose, particularly in terms of social or environmental impact.

Unique Customer Experience

This involves creating a distinctive and memorable interaction or journey for the customer with a brand, product, or service, aimed at fostering loyalty and satisfaction.

Long-Term Course

A strategy or plan that is intended to be implemented or unfold over an extended period.