When the Middle-Level Manager of the Production Department at Wilson

question 94

Multiple Choice

When the middle-level manager of the production department at Wilson Works was laid off, many employees who worked under him became apprehensive about their job security. They were aware of the current trend toward laying-off employees in the economy. The termination of their manager combined with the fact that their division had performed only moderately well in the last two quarters led the employees to believe that they were at a high risk of losing their jobs as well. Which of the following, if true, would weaken the argument that the production manager should hold face-to-face meetings to assure the employees in the production division?

• A) The employees had serious concerns over job security.
• B) Rumors had spread about impending lay-offs at Wilson Works.
• C) The middle level manager supervised over five hundred employees.
• D) Wilson Works had a strong formal communication network in place.
• E) The company had no fixed policy with regard to rightsizing employees.

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Definitions:

General Adaptation Syndrome (GAS)

A theoretical model describing the body's short-term and long-term reactions to stress, characterized by stages of alarm, resistance, and exhaustion.

Hans Selye

A pioneering Hungarian-Canadian endocrinologist who first identified and described the concept of stress and its effects on the human body.

General Adaptation Syndrome

A three-stage process (alarm, resistance, exhaustion) that describes the physiological changes the body goes through under stress.

Resistance Phase

The second stage of the general adaptation syndrome, where the body adapts to a stressor and attempts to return to homeostasis.