Shane Dermott Is a Manager at a Software Design Firm

question 49

Multiple Choice

Shane Dermott is a manager at a software design firm that develops software programs for clients using multiple teams of specialists. One of his most successful teams has been performing very well for years and so it came as a surprise to Shane when he noticed a sharp drop in the team's performance. He decided to speak with the team individually and find a solution. After interviewing all 7 team members, he determined that one of the team members performed routine administrative tasks that were hardly visible to any of the other team members and understood that this was a case of social loafing which demotivated the entire group. Which of the following would most likely improve the performance of the employee who was social loafing?

• A) encouraging him to work more independently
• B) making him individually responsible for definite and crucial tasks
• C) empowering him to make decisions autonomously
• D) providing him with administrative training
• E) giving him additional assignments to complete

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Definitions:

Unsure

Feeling doubtful or lacking confidence in something or someone; not certain.

Independent

Free from outside control; not depending on another's authority or an organization for financial or other support.

Mental Health

A state of well-being in which an individual realizes their own abilities, can cope with normal stresses of life, can work productively, and is able to make contributions to their community.

Canadians

Refers to the citizens of Canada, a country in North America known for its multiculturalism and natural beauty.