Three of the Four Types of Processes Are

question 241

Multiple Choice

Three of the four types of processes are:

• A) goods, services, and hybrids.
• B) manual, automated, and service.
• C) process focus, repetitive focus, and product focus.
• D) modular, continuous, and technological.
• E) input, transformation, and output.

Realize the importance of validation techniques such as item analysis, content analysis, and expert consultation.

Understand the role of validity (convergent, discriminant, empirical) in the context of scale development and the methods for establishing it.

Recognize the necessity of cross-cultural validation processes for scales intended for use in different cultural contexts.

Grasp the fundamental aim of factor analysis in identifying underlying psychological constructs.

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Definitions:

Competitive Inertia

A situation where a company continues with its current strategies because it has historically been successful, even when those strategies become less effective.

Affect

A term referring to the experience of feeling or emotion in psychology.

ABC Model

A framework in cognitive behavioral therapy that outlines the relationship between an activating event, beliefs, and consequences.

Self-Report Questionnaires

A research or assessment tool in which individuals provide information about themselves, typically regarding attitudes, behaviors, or personality.