Of the Several Determinants of Service Quality, Access Is the One

question 70

True/False

Of the several determinants of service quality, access is the one that relates to keeping customers informed in language they can understand.

---

Definitions:

Personal Computer

A general-purpose computer designed for use by an individual, typically consisting of a monitor, keyboard, mouse, and CPU.

Defragment And Optimize Drives

A process that rearranges fragmented data on a disk drive to improve efficiency and speed up access to files.

Hard Drive

A data storage device used for storing and retrieving digital information, using rapidly rotating disks coated with magnetic material.

Start Menu

A feature in Windows 10 that provides access to all applications in one convenient screen.