Which of the Following Is NOT a Service Design Technique

question 17

Multiple Choice

Which of the following is NOT a service design technique used to increase service efficiency?

• A) increase customer interaction
• B) delay customization
• C) automation
• D) modularization
• E) limit the options

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Definitions:

Perception

The process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.

Positive Psychology

A branch of psychology focused on studying and promoting well-being and happiness, rather than on mental disorders.

Behaviourist Principles

A set of principles based on the belief that all behaviors are learned through interaction with the environment, emphasizing the role of external stimuli and responses.

Psychiatrist

A medical doctor specialized in the diagnosis, prevention, study, and treatment of mental disorders.