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If an Organization Were Having Difficulty Trying to Get Customers

question 20

Multiple Choice

If an organization were having difficulty trying to get customers' opinions into the definition of quality,which of the following approaches would be most suitable?


Definitions:

Utility Maximizer

An economic agent who seeks to achieve the highest level of satisfaction or utility from their choices, given their constraints.

Probability

A rating of the potential occurrence of an event, depicted on a scale from 0 to 1.

Expected Income

The income an individual or business anticipates to receive over a certain period.

Utility Maximizer

An individual or agent who seeks to obtain the maximum possible satisfaction or utility from their consumption of goods and services.

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