Which of the Following Is NOT a Correct Statement

question 12

Multiple Choice

Which of the following is NOT a correct statement?

• A) A service is produced and consumed simultaneously.
• B) Services are provided in a bundle of services and goods.
• C) The service delivery system should be designed primarily around the employees in the system.
• D) Low-contact services can usually be made more efficient than high-contact services.

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Definitions:

Function Properly

The ability of an object, system, or organism to perform its intended or expected task efficiently and effectively.

Dynamic Systems

Systems characterized by constant change, activity, or progress, where interactions and relationships evolve over time.

Shared Sense

A collective understanding or common intuition among a group of people about a particular topic or situation.

Worldview

A comprehensive perspective through which individuals and societies interpret and understand the world and their place in it.