Examlex
Discuss and give examples of the five common ways that an organisation can group activities.
Customer Service Factors
Elements that influence the quality and effectiveness of service provided to customers, impacting satisfaction and loyalty.
Reliability
The consistency and dependability of a product, service, or system in performing the intended function under specific conditions.
Flexibility
The ability of an entity or individual to adapt and respond to changes or new circumstances efficiently.
Order Cycle
The complete process or time taken from placing an order to receiving the goods, encompassing all steps from order transmission, processing, and delivery.
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