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Large spans of control lead to higher employee performance because they provide more distant supervision and more opportunity for personal initiative.
Closing Stage
The closing stage is the final phase of the sales process where the salesperson secures agreement from the customer to proceed with the purchase.
Body Language
Non-verbal communication through conscious or unconscious gestures and movements, which can convey feelings or intentions.
Financial Negotiation
The process of discussing and agreeing on financial terms between parties, often related to prices, payment terms, or contract conditions.
Agree and Neutralize
A conflict resolution or negotiation technique where one acknowledges the opponent's point before presenting counterarguments to diminish the impact of their stance.
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