Jake's Department Has Been Suffering from Poor Performance for the Last

question 119

Multiple Choice

Jake's department has been suffering from poor performance for the last few months.Projects are frequently not planned properly and there are problems with coordination between staff. Jake has a vision to reduce the amount of service defects in his department by the end of the year.What should Jake focus on to achieve his vision?

• A)communication
• B)leadership
• C)management
• D)negotiation