Trying to Modify One's True Inner Feelings Based on Display

question 38

Multiple Choice

Trying to modify one's true inner feelings based on display rules is called:

• A)surface acting.
• B)deep acting.
• C)displayed emotions.
• D)felt emotions.

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Definitions:

Labor Efficiency

The measure of the amount of work accomplished with a specific amount of labor input.

Labor Quantity Variance

The difference between the actual labor hours worked and the standard hours expected, multiplied by the standard labor rate.

Total Labor Variance

The difference between the actual labor costs incurred and the standard labor costs for the actual production achieved.

Direct Labor Price Variance

The difference between the actual cost of direct labor and the expected (or standard) cost, based on the actual hours worked.