When Can Lateral Communications Create Dysfunctional Conflict

question 57

Multiple Choice

When can lateral communications create dysfunctional conflict?

• A)when bosses find out that actions have been taken or decisions made without their knowledge
• B)when the formal vertical channels are breached
• C)when members go above or around their superiors to get things done
• D)all of the above

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Definitions:

Task Activities

The specific actions or work carried out by individuals or groups to achieve a particular goal or task.

Team Performance

The measure of how well a group of individuals works together to achieve common goals and objectives.

Performance Purpose

The goal or objective that an individual or organization aims to achieve through their actions or performance.

Communication Network

The system or pattern of ways in which information flows within an organization or group, including the tools, processes, and interactions that facilitate communication.