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Define and Discuss the Theory of Cognitive Dissonance

question 62

Essay

Define and discuss the theory of cognitive dissonance.


Definitions:

Quality of Design

Refers to the planning and specification of a product's characteristics, aimed to meet customer expectations and requirements from the outset.

Stakeholders

Individuals or groups with an interest or stake in the outcome of a project, including customers, employees, investors, suppliers, and communities.

Benchmarking

The practice of comparing business processes and performance metrics to industry bests and best practices from other companies.

Patient Handoff Quality

Refers to the effectiveness, safety, and efficiency of transferring patient care information and responsibility from one healthcare provider to another.

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