The Two Cost Categories of Poor Quality Are

question 19

Multiple Choice

The two cost categories of poor quality are

• A)customer complaint and lost sales costs
• B)scrap and rework costs
• C)internal and external failure costs
• D)process failure and downtime costs

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Definitions:

Inflammation

A biological response of body tissues to harmful stimuli, characterized by redness, swelling, pain, and sometimes loss of function.

Habitual Snorers

Individuals who regularly snore during sleep, often indicating disrupted breathing patterns that could suggest sleep-related disorders.

Percent

A part or other object per hundred, used in expressing ratios, fractions, or comparison between parts.

Internal Disease

A disease affecting one or more internal organs of the body.