A Quality "Guru" Known for Developing and Promoting the PDCA

question 25

Multiple Choice

A quality "guru" known for developing and promoting the PDCA cycle is

• A)W.E.Deming
• B)Joseph Juran
• C)Phillip Crosby
• D)Kaoru Ishikawa

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Definitions:

Gross Profit

The difference between sales revenue and the cost of goods sold before deducting operating expenses, interest, and taxes.

Period

A specific duration of time used for financial reporting and analysis, typically a fiscal quarter or year.

Cost of Goods Sold

Direct expenditures linked to the creation of goods sold by a business.

Calculate

To determine something mathematically, such as a sum, total, or other numeric value.