The Ultimate Performance Measure Is Expressed in Financial Terms; However

question 74

Multiple Choice

The ultimate performance measure is expressed in financial terms; however, it is often difficult to relate non-financial measures to financial outcomes. Which of the following may be reasons for apparent success in improving non-financial measures not translating into financial improvement?

• A) Failure to utilise freed-up resources
• B) Identifying incorrect critical success factors
• C) Incorrect design of performance measures
• D) All of the given answers

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