Which of the Following Is NOT a Description of a Mass

question 25

Multiple Choice

Which of the following is NOT a description of a mass service provider?

• A) It has a high number of standardised services.
• B) It has some customisation of services,with mostly repetitive processes.
• C) Employees have very little contact time with customers,with the main production processes happening in the back office.
• D) Equipment is a key input,with emphases on minimising discretion by employees

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Definitions:

Deferral

In accounting, the postponement of recognition of an expense or revenue that has been incurred or earned to a later accounting period.

Interest Payable

This is the amount of interest expense that has been incurred by a company but not yet paid to creditors.

Interest Revenue

Income earned by a company through lending money or investing in debt securities.

Adjusting Entries

Journal entries made at the end of an accounting period to allocate revenues and expenses to the period in which they actually occurred.