Service Organisations Are Characterised By

question 2

Multiple Choice

Service organisations are characterised by:
i. intangible outputs.
ii. zero inventories.
iii. high labour costs.

• A) i and iii
• B) i and ii
• C) ii and iii
• D) iii

---

Definitions:

Nematocyst

A specialized cell in the tentacles of a cnidarian, such as a jellyfish, containing a barbed or venomous coiled thread that can be projected in self-defense or to capture prey.

Cnidarians

A phylum of aquatic invertebrates known for their specialized cells called cnidocytes, which they use for capturing prey.

Polyp Form

A type of body form in cnidarians, such as corals and sea anemones, characterized by a cylindrical shape and a mouth surrounded by tentacles.

Ciliated Larvae

Larval forms of certain aquatic animals, particularly some mollusks and annelids, which have cilia (tiny hair-like structures) for movement and feeding.