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Which of the Following Characteristics Apply to Service Organisations

question 39

Multiple Choice

Which of the following characteristics apply to service organisations?
i.They produce intangible outputs
ii.Services cannot be stored.
iii.They purchase goods for sale.iv.Services are consumed as they are produced.


Definitions:

Recovered Memories

Memories of events that were consciously forgotten or repressed, which are later recalled, sometimes with the help of therapy.

False Memories

Involves the recollection of events that did not happen or the distortion of actual events.

Word-Superiority Effect

The cognitive phenomenon in which people have an easier time recognizing letters when they are part of a word rather than standing alone or in a non-word group.

Confabulation

A memory disturbance in which an individual produces fabricated, distorted, or misinterpreted memories about oneself or the world, without the intention to deceive.

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