Examlex
A poka-yoke is any foolproof device that prevents defects or injury from occurring.
Process Losses
The reduction in efficiency or effectiveness in a group or process due to problems such as miscommunication, conflict, or lack of coordination.
Customer Service
The help and service given by an enterprise to customers or users of its goods or services.
Drive To Defend
A psychological or organizational impulse to protect oneself or the organization from threats or criticism.
Task Forces
Small temporary groups created to tackle a specific problem or to carry out a specific task within an organization.
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