Incorporating the Voice of the Customer into Technical Product Design

question 16

True/False

Incorporating the voice of the customer into technical product design requirements is known as quality function deployment (QFD).

Understand the concept of bartered goods in the context of historical payment methods.

Distinguish between manual and electronic claims tracking methods and their benefits.

Comprehend the roles of third-party reimbursers in the healthcare payment system.

Identify the different types of insurance networks (IPA, HMO, PPO) and their claim filing requirements.

---

Definitions:

Shortage

A situation where the demand for a product exceeds its supply in a market.

Units

The fundamental quantities or measurements in which variables, goods, services, or products are expressed or quantified.

Price Floor

A legally imposed minimum price set above the equilibrium price, preventing the market price from falling below a certain level.

Demand Decreases

A situation where the quantity of a good or service that consumers are willing and able to purchase at a given price declines.