A Structured Process That Translates the Voice of the Customer

question 8

Multiple Choice

A structured process that translates the voice of the customer into technical design requirements is known as

• A)quality function deployment (QFD).
• B)failure mode and effects analysis (FMEA).
• C)concurrent design.
• D)robust product design.

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Definitions:

Concert Hall

A venue specifically designed and equipped for the performance of live music, often with attention to acoustical properties to enhance sound quality.

Artificially Scarce Goods

Goods that are made scarce by the actions of individuals or institutions, despite the capability of being easily produced in abundance.

Market Price

The current price at which an asset or service can be bought or sold in the open market.

Common Resource

A resource like air or water that is non-excludable and rivalrous, meaning it's impossible to prevent anyone from using it, but one person's use diminishes another person's ability to use it.