Dumplings -To-Go (DTG)provides Take-Out Dumplings and Noodle Dishes to Customers

question 88

Multiple Choice

Dumplings -To-Go (DTG) provides take-out dumplings and noodle dishes to customers at its chain of drive-through restaurants.The target for a customer's waiting time is 3.0 minutes +/- 1 minute.Each month,one of the managers observes the drive-through process and collects a sample of 4 waiting times a day over a 6 day period.The data for one restaurant appears below.Calculate the process capability ratio.Is this restaurant capable of meeting DTG standards?

• A)yes
• B)no
• C)Cannot be determined from the above information

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Definitions:

Processes

Structured sets of activities or tasks that, when executed in sequence, achieve a specific outcome or goal.

Push

A type of supply chain management strategy where production is based on forecasted demand, pushing products onto the market regardless of current demand levels.

Pull

A supply chain management strategy where production is based on customer demand rather than forecasting.

Supply Chain Processes

The series of steps involved in producing and distributing goods, from raw materials to the delivery of finished products to consumers.