Quality Costs Include the Cost of _____________________

question 45

Multiple Choice

Quality costs include the cost of _____________________.

• A)achieving good quality
• B)poor quality
• C)both achieving good quality and generating poor quality
• D)None of these answer choices is correct.

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Definitions:

Wagner Act

A foundational piece of U.S. labor law that established the rights of employees to organize into unions, engage in collective bargaining, and take collective action such as strikes.

Supervisor

An individual who has the authority and responsibility to oversee and guide the work of others in an organizational setting.

Unionizing

The process by which workers come together to form a union in order to collectively negotiate with their employer over labor rights and conditions.

National Labor Relations Board

A U.S. federal agency responsible for enforcing US labor law in relation to collective bargaining and unfair labor practices.