_____________________ Is an Important Measure of Service Quality That Is

question 61

Multiple Choice

_____________________ is an important measure of service quality that is not difficult to measure.

• A)Timeliness
• B)Benchmarking
• C)Kaizen
• D)Participative problem solving

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Definitions:

Temperament

Characteristic disposition, or style of approaching and reacting to situations.

Single-Parent Homes

Households headed by a single individual who is responsible for raising children.

School Achievement

The level of academic performance and success achieved by an individual within an educational environment.

Family Income

The total amount of money earned by members of a family, contributing to their household.