The Quality-Productivity Ratio Increases If

question 89

Multiple Choice

The quality-productivity ratio increases if

• A)the production capacity is increased
• B)the rework cost increases
• C)the percentage of good products increases
• D)the production capacity is decreased

Identify and describe different measures used in quantitative assessments of sales performance.

Recognize the use of behavioral measures in evaluating salesperson performance.

Understand the importance of customer satisfaction and its inclusion as a performance metric.

Describe the role and significance of sales quotas in sales management.

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Definitions:

Efficiency

The ability to produce maximum output with a given set of inputs or resources, minimizing waste and costs.

Equality

The state of being equal, especially in status, rights, and opportunities.

Output

The complete sum of products or services generated by an individual, device, company, or economic system.

Total Surplus

The aggregate benefit to society, represented by the consumer and producer surplus, from the consumption and production of a good or service.