Which of the Following Is Most Likely to Be Served

question 63

Multiple Choice

Which of the following is most likely to be served in a last-in, first-served (LIFS) queue discipline?

• A) customers checking out at a grocery store
• B) the in-basket on a manager's desk
• C) patients entering a hospital emergency room
• D) patrons waiting to be seated in a casual-dining restaurant
• E) use of flowers inventory in a floral shop

---

Definitions:

Omnichannel Operations

A multi-channel approach to sales and customer service that provides an integrated and cohesive customer experience no matter how or where a customer reaches out.

CRM

Customer Relationship Management, a strategic approach that companies use to manage interactions with current and potential customers, often utilizing data analysis to improve business relationships.

Omnichannel Retailers

Retail operations that integrate different methods of shopping available to consumers, such as online, in a physical store, or by phone.

Internet

A vast network of computers that is globally connected, facilitating information sharing, communication, and access to web resources.