Which of the Following Is True Regarding Services Scheduling

question 147

Multiple Choice

Which of the following is true regarding services scheduling?

• A) The critical ratio sequencing rule is widely used for fairness to customers.
• B) The emphasis is on staffing levels, not materials.
• C) Reservations and appointments are often used to manipulate the supply of services.
• D) Labour use can be intensive, and labour demand is usually stable.
• E) The critical path is used to schedule customer orders.

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Definitions:

Variable Manufacturing Overhead

consists of production costs that fluctuate with the level of output, such as utilities or materials used in the maintenance of equipment.

Fixed Manufacturing Overhead

Indirect manufacturing costs that do not vary with production volume, such as salaries of managers, rent, and utility expenses.

Labor-Hours

A measure of the amount of work effort measured in hours, often used in tracking productivity and calculating labor costs.

Predetermined Overhead Rate

An estimated overhead rate used in costing to assign indirect costs to products or services based on an activity measure, recalculated for emphasis.