Which of the Following Worker Characteristics Would Likely Be Least

question 86

Multiple Choice

Which of the following worker characteristics would likely be least important for U.S. firms looking to open up call centres in different countries?

• A) willing to accept low wages
• B) have a high level of education
• C) speak English
• D) possess an in-depth knowledge of American popular culture
• E) are young

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Definitions:

Psychodynamic Theories

Theories in psychology that posit human behavior is influenced by unconscious drives and conflicts stemming from childhood experiences.

Unconscious Mental Forces

Mental processes that are not within an individual's conscious awareness but influence judgments, feelings, or behavior, often explored in psychoanalytic theory.

Productivity

The effectiveness of productive effort, especially in industry, as measured in terms of the rate of output per unit of input.

Conscientiousness

A personality trait characterized by thoroughness, a desire to do a task well, and attention to detail.