Which of the Following Represents a Common Way to Manage

question 116

Multiple Choice

Which of the following represents a common way to manage capacity in the service sector?

• A) appointments
• B) reservations
• C) changes in staffing levels
• D) first-come, first-served service rule
• E) "early bird" specials in restaurants

---

Definitions:

German Offensive

Typically refers to aggressive military operations carried out by Germany, particularly noted during both World Wars, aiming for quick and decisive victories.

W.E.B. Du Bois

An influential African American sociologist, historian, and civil rights activist, one of the founders of the NAACP, known for his advocacy for African American rights.

Postal Service

A government or private organization responsible for the collection, transportation, and delivery of mail and packages.