In Mass Service and Professional Service, the Operations Manager Should

question 123

Multiple Choice

In mass service and professional service, the operations manager should focus on

• A) automation.
• B) equipment maintenance.
• C) sophisticated scheduling.
• D) human resources.
• E) assembly line.

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Definitions:

Dog Grooming

The process of cleaning and hygienic care for dogs, often involving hair trimming, nail clipping, and bathing.

Value Proposition

A statement that summarizes why a consumer should buy a product or use a service, highlighting the unique value it provides over competitors.

Target Market

The particular demographic that a business targets its goods and services towards.

Competencies

Skills, knowledge, and abilities that enable individuals or organizations to perform effectively.