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How Do Goods and Services Differ with Regard to Handling

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How do goods and services differ with regard to handling the quality decision?


Definitions:

Systems Bottlenecks

Systems bottlenecks are points of congestion in a system where the flow of data or processes is delayed or halted, leading to inefficiency and potential loss of productivity.

Process-Driven Organisations

Organizations that focus on the systems and procedures that deliver their products or services to ensure efficiency and quality.

Process Re-Engineering

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, quality, service, and speed.

Work Process

The structured set of activities and tasks undertaken by individuals or teams to produce a specific outcome or product in a professional setting.

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