Sample Observations of a Claims Processor Made Over a 160-Hour

question 10

Multiple Choice

Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms.The performance rating was 80%.The worker was idle 20% of the time (so that idle time should be subtracted from the total time when computing the average observed time) .The allowance factor is 8%.What is the standard time per unit?

• A)0.42 minutes
• B)16.0 minutes
• C)17.4 minutes
• D)20.0 minutes
• E)21.7 minutes

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Definitions:

P-Value

The probability of observing data at least as extreme as the data observed, under the assumption that the null hypothesis is true.

F Statistic

A ratio used in statistical analysis to determine the variance between group means relative to the variance within groups, often used in ANOVA tests.

Training Programs

Structured educational processes designed to enhance skills, knowledge, and competencies, often for professional development or job-specific training.

Significance Level

A threshold chosen by the researcher which determines the probability level below which the null hypothesis is rejected in hypothesis testing.