Which of the Following Represents an Aggressive Approach to Demand

question 68

Multiple Choice

Which of the following represents an aggressive approach to demand management in the service sector when demand and capacity are not particularly well matched?

• A)lower resort hotel room prices on Wednesdays
• B)appointments
• C)reservations
• D)first-come,first-served rule
• E)none of the above

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Definitions:

Cunning

Exhibiting ingenuity, skill, or craftiness in achieving one's ends through indirect, deceptive, or underhanded means.

Charismatic

Describes a person possessing a compelling attractiveness or charm that can inspire devotion in others, often seen in leadership contexts.

Conduct Disorder

A psychological disorder in childhood and adolescence characterized by a persistent pattern of disruptive and violent behaviors and a disregard for others.

Life-course-persistent Antisocial Behavior

A pattern of antisocial and criminal behavior that persists from childhood into adult life, often associated with neurological deficits and adverse childhood experiences.