Which of the Following Is Not One of the Strategies

question 78

Multiple Choice

Which of the following is not one of the strategies for improving service productivity?

• A)self-service
• B)automation
• C)scheduling
• D)separation
• E)mass customization

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Definitions:

Marginal Revenue

The increase in revenue that results from the sale of one additional unit of product or service.

Government Licensing

The process by which a government authority grants permission to individuals or businesses to operate within a regulated profession or activity.

Patents

Legal documents granting inventors exclusive rights to their inventions for a certain period, preventing others from making, using, or selling the invention without permission.

Government Franchising

A method whereby the government grants a private entity the right to operate a public service or business within a certain territory or function.