To Become ISO 9000 Certified,organizations Must

question 32

Multiple Choice

To become ISO 9000 certified,organizations must:

• A)document quality procedures.
• B)have an onsite assessment.
• C)have an ongoing series of audits of their products or service.
• D)all of the above
• E)none of the above

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Definitions:

Organisation Chart

A visual diagram that represents the structure of an organization, showing the relationships and relative ranks of its parts and positions/jobs.

Informal Decision-Making Coalitions

Groups within an organization that form outside of the formal organizational structure to influence decisions based on shared interests or goals.

Formal Communication Channels

Established pathways for the flow of information and communication within an organization that follow its hierarchical structure.

Departmentalisation

The division of an organization into discrete segments based on function, product, geographical location, or customer, to enhance efficiency and performance.