A Successful TQM Program Incorporates All EXCEPT Which of the Following

question 159

Multiple Choice

A successful TQM program incorporates all EXCEPT which of the following?

• A) continuous improvement
• B) employee involvement
• C) benchmarking
• D) centralized decision-making authority
• E) JIT

---

Definitions:

Qualitative Studies

Research methods focusing on descriptive, in-depth analysis of social phenomena, often through interviews, observation, and text analysis.

Interviews

Interviews are a method of data collection in research, as well as a process in hiring, where questions are asked to elicit information from an interviewee for various purposes.

Observations

The process of closely monitoring, recording, or noting phenomena as they occur in natural settings, often used as a method in scientific studies.

Census Of Population

A systematic enumeration of a population, typically recording details of individuals such as age, gender, occupation, and ethnic background.