Customer Interaction Is Often High for Manufacturing Processes, but Low

question 82

True/False

Customer interaction is often high for manufacturing processes, but low for services.

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Definitions:

Role Construct Repertory

A psychological tool used to help individuals identify how they construe significant persons in their lives, revealing their personal construct systems.

Validity

The degree to which an idea, conclusion, or measurement is grounded in reality and probably reflects the actual state of affairs accurately.

Repertory Grid

A technique used in personal construct psychology to explore the ways in which individuals construe their experiences and people in their lives.

Constructs

Abstract concepts developed or constructed to understand or interpret the world.