Which Is NOT True Regarding Differences Between Goods and Services

question 17

Multiple Choice

Which is NOT true regarding differences between goods and services?

• A)Tangible goods are generally produced and consumed simultaneously;services are not.
• B)Most goods are common to many customers;services are often unique to the final customer.
• C)Services tend to have a more inconsistent product definition than goods.
• D)Services tend to have higher customer interaction than goods.
• E)None,i.e. ,all of the above are true.

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Definitions:

Self-Verification

The psychological process by which individuals seek to confirm or validate their self-concept or identity.

Self-Monitoring

The practice of observing and regulating one's own behavior in social situations based on the perceived expectation of others.

Cynical Performances

Actions characterized by disbelief in the sincerity or goodness of human motives and actions.

Romantic Relationships

Emotional and physical connections between individuals that often involve love, commitment, and intimacy.