Which Is NOT True Regarding Differences Between Goods and Services

question 98

Multiple Choice

Which is NOT true regarding differences between goods and services?

• A) Services are generally produced and consumed simultaneously; tangible goods are not.
• B) Services tend to be more knowledge-based than goods.
• C) Services tend to have a more inconsistent product definition than goods.
• D) Goods tend to have higher customer interaction than services.
• E) Reselling is unusual in services; goods often have some residual value.

---

Definitions:

Attitude Polarization

The phenomenon where a disagreement becomes more extreme as the differing parties continue to consider more information in support of their respective opinions.

Academically Relevant

Pertaining to or having significance in scholarly education or academic pursuits.

Instrumental Learning

a learning process wherein behavior is modified through reinforcement or punishment in order to achieve a specific goal or outcome.

Social Learning

The acquisition of behaviors, attitudes, or skills through observation and imitation of others within a social context.