One of the Higher Performing Employees in Your Group Has

question 28

Multiple Choice

One of the higher performing employees in your group has recently had family troubles. These personal issues caused him to be less flexible with his work schedule. For example, he has come in late some mornings and missed several late afternoon meetings. However, he continues to be productive when he is at work. As his manager, what should you do?

• A) Reprimand the employee and put him on notice immediately.
• B) Ignore the situation because he is generally a high performer and the situation is temporary.
• C) Institute flexible work hours for all employees in your group and arrange meetings when everyone can be available.
• D) At the next group meeting, make an example out of him and his unethical behavior to deter other employees' misbehavior.

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Definitions:

Cost Changes

Adjustments in the financial outlays associated with different business activities or over time.

Break-even Point

The level of sales at which total revenues equal total expenses, resulting in no net profit or loss.

Sales Mix

The combination of different products or services a company sells, usually expressed in terms of the proportion of total sales volume each constitutes.

Fixed Expenses

Costs that do not change with the level of production or sales over a certain period, such as rent, salaries, and loan payments.