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Matching Key Terms and Definitions
-As a manager, Bianca has set a difficult goal for her team to exceed sales at 120% of prior quarter. Every quarter whatever Bianca sets the goals, her team live up to the expectations that are set for them.
Operant Conditioning
A learning process by which the strength of a behavior is modified by reinforcement or punishment.
Voluntary Responses
Actions or reactions that are consciously controlled and chosen by an individual, as opposed to automatic or reflexive responses.
Automatic Responses
Reactions that occur without conscious thought, typically as a result of learned behaviors or innate reflexes.
Personality Development
Personality development involves the growth and changes in an individual's character, traits, and behaviors over time, influenced by both genetic factors and environmental experiences.
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Q20: Organization cultures are maintained through formal systems
Q22: Could Denny's have managed their diversity issues
Q35: Group norms can cause an "everyone is
Q37: Workers expect managers to discipline fairly, and
Q39: As a new manager at Global Trading's
Q40: In a strong organizational culture, strong subcultures
Q43: With human resource issues, the most important
Q49: A _ person recognizes that rules and
Q54: _ Or put another way, "Do your