Deming's System of Total Quality Management Seems to Work Well

question 172

Multiple Choice

Deming's system of total quality management seems to work well when it is implemented in conjunction with __________ and __________.

• A) empowerment; narrow spans of control
• B) unity of command; participative management
• C) centralized decision making; participative management
• D) empowerment; participative management
• E) wide spans of control; internal staff units

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Definitions:

Anticipation

The act of expecting or predicting something to happen based on prior knowledge or cues.

Sensations

The immediate experiences generated from the stimulation of sensory organs by external stimuli.

Substance P

A neuropeptide involved in the transmission of pain and other sensory signals to the brain, also implicated in inflammatory processes and mood regulation.

Capsaicin

A chemical compound found in chili peppers that is responsible for their spicy heat, often used in topical creams for pain relief.