The Heart of Deming's Approach to Quality Management Was to Institute

question 36

Multiple Choice

The heart of Deming's approach to quality management was to institute an) __________ approach to continual improvement based on statistical analyses of the firm's operations.

• A) process
• B) production
• C) operations
• D) centralized
• E) decentralized

---

Definitions:

Object Permanence

The awareness that things still exist even if they are not currently being perceived through sight, hearing, touch, smell, or any other sensory method.

Egocentrism

A cognitive bias where an individual is unable to see a situation from another person's point of view.

Stranger Anxiety

The fear or distress that infants and young children experience when encountered by unfamiliar people, typically evident around 6 to 12 months of age.

Motor Development

The progression of muscular coordination and the increase in a child's ability to perform various physical activities over time.